Privacy Policy
1. Introduction
At Preplab, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details you provide when booking sessions or contacting us.
- Educational Information: Academic level, subjects of interest, and learning goals to help us provide appropriate tutoring services.
- Booking Information: Details about tutoring sessions you book, including dates, times, and subjects.
- Technical Information: IP address, browser type, device information, and cookies when you visit our website.
- Communications: Records of correspondence if you contact us.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and manage tutoring services
- To process bookings and payments
- To communicate with you about your sessions
- To send you important service updates
- To improve our services and website
- To comply with legal obligations
4. Legal Basis for Processing
We process your information based on the following legal grounds:
- Contract: Processing necessary for the performance of our contract with you (providing tutoring services)
- Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services
- Consent: Where you have given consent for specific processing activities
- Legal Obligation: Where processing is necessary to comply with legal obligations
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who help us operate our business (e.g., payment processors, booking systems)
- Tutors: Information necessary for tutors to provide services to you
- Legal Authorities: When required by law or to protect our rights
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of processing of your personal information
- Data portability
- Objection to processing
- Withdrawal of consent
To exercise these rights, please contact us using the information provided at the end of this policy.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can control cookies through your browser settings.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through the contact information provided on our website.
Last updated: April 14, 2024